We're Hiring

Roles & Responsibilities

• Develop and implement HR strategies, policies and workforce plans aligned with the company's business objectives.
• Manage end-to-end recruitment, selection, onboarding and probation reviews.
• Handle grievances, disciplinary matters and workplace conflicts fairly and in line with labour law.
• Run the performance management framework and coordinate staff training and development.
• Work with Finance on payroll inputs, compensation, benefits and statutory deductions.
• Maintain accurate, confidential employee records and HR reporting systems.
• Ensure HR practices comply with Kenyan labour laws and that policies are applied consistently across all branches.
• Prepare HR budgets, metrics and monthly reports for the General Manager.
• Manage employee exits and succession plans for critical roles.

Education & Certifications

• Bachelor's degree in Human Resource Management, Business Administration, Social Sciences or a related field.
• Master's degree in Human Resource Management or Business Administration will be an added advantage.
• Professional HR certification (e.g., CHRP-K) and membership of the Institute of Human Resource Management (IHRM) will be an added advantage.

Experience

• At least 5 years' progressive experience in human resource management, including at least 2 years in a managerial role.
• Sound knowledge of the Employment Act, 2007 and other Kenyan labour laws.
• Hands-on experience in recruitment, employee relations, performance management and payroll coordination.
• Experience in the healthcare, pharmaceutical or medical supplies sector will be an added advantage.

Roles & Responsibilities

• Develop and implement business development strategies that win new hospitals, clinics, surgeons and other healthcare customers.
• Plan and monitor sales and marketing activities, the sales pipeline and conversion rates against company targets.
• Supervise Theatre Technicians and coordinate surgery schedules, product availability and invoicing with Procurement, Warehouse, Logistics and Finance.
• Oversee regional debt collection, monthly commission submissions and the cost-effective use of departmental resources.
• Monitor customer satisfaction and coordinate timely resolution of customer concerns.
• Lead, coach and appraise the team, and coordinate product training, CMEs and workshops.
• Hold weekly team meetings and submit weekly, monthly and quarterly performance reports to Management.

Education & Certifications

• Bachelor's degree in Business Administration, Marketing, Pharmacy, Biomedical Sciences or a related field.
• MBA or another postgraduate qualification will be an added advantage.
• Professional certification in Sales, Marketing or Business Development will be an added advantage.

Experience

• At least 5 years' experience in sales or business development, preferably in orthopaedic implants, medical devices or pharmaceuticals.
• At least 2 years' experience leading a sales, marketing or technical team.
• Proven record of achieving sales and debt collection targets.
• Established relationships with hospitals, surgeons or other healthcare customers will be an added advantage.

Roles & Responsibilities

• Assist surgeons during orthopaedic and trauma procedures and ensure instruments and implants are available, functional and sterile.
• Prepare, test and maintain orthopaedic tools and theatre equipment, and keep accurate surgical and implant tracking records.
• Manage inventory of instruments and implants and coordinate restocking to avoid shortages.
• Build relationships with surgeons, physiotherapists, procurement officers and clinical managers, and promote the full product range.
• Organize and take part in product demos, exhibitions, seminars and CMEs, and orient new surgeons or staff on implant handling.
• Submit used-implant reports and invoices on time, follow up on credit accounts and collections, and propose payment plans for overdue debts.
• Prepare a monthly regional work plan and comply fully with company systems, standards, policies and procedures.

Education & Certifications

• Diploma in Orthopaedic Technology, Clinical Medicine, Operating Theatre Technology or a related health sciences field.
• A higher diploma or degree in a related field will be an added advantage.
• Valid registration with the relevant professional body, where applicable.

Experience

• At least 2 years' experience as a theatre or orthopaedic technician, or in orthopaedic implant and instrument support.
• Working knowledge of orthopaedic and trauma instruments and implants, CSSD processes and infection prevention.
• Experience in sales, marketing or customer follow-up in the medical sector will be an added advantage.